Special health operation protocols for Porto Koukla Beach

  • The hotel staff, depending on their duties, are briefed and trained according to the instructions from the NPHO and WHO

  • Adequate personal protective equipment for all the staff

  • Stations with alcohol-based hand sanitizer placed in all public areas and public hygiene places

  • Enhanced cleaning of all public areas and especially of high-touch areas

  • Use of NPHO certified cleaning products and staff training on housekeeping and hygiene protocols

  • Signs at all public areas with NPHO health and hygiene recommendations

  • Social distancing of 1,5 meters must be maintained in all indoor and outdoor areas between people who are not part of the same family or group

  • Log book to record all people currently staying or have stayed at the campsite

  • Incidents book to record all COVID-19 suspected and confirmed cases and the measures taken

  • Written plan for dealing with suspected cases of Covid-19

  • A competent officer is appointed for the implementation of the campsite’s written plan and health operating protocol in order to prevent the spread of Covid-19

Reception

  • All people entering the premises will be subject to mandatory contactless temperature checks

  • Signs at the entrance with NPHO health and hygiene recommendations

  • Updated floor plans to promote physical distancing and avoid queuing

  • Available medical kit for use in case of a COVID-19 incident at the accommodation

  • Disinfection of room keys

  • Non guests are not allowed to enter in the rooms

  • Entering, passing through or staying at the campsite and the use of camping facilities, is not permitted to people who are not registered as guests

  • Adequate personal protective equipment for guests available upon request

housekeeping

  • Cleaning and disinfection plan in accordance to NPHO guidelines

  • Enhanced cleaning and disinfection protocol, according to NPHO guidelines, after persons suspected/confirmed to have COVID-19 have been in the facility

  • Cleaning, disinfection and adequate ventilation of room after guests depart and before the next guest arrives

  • Certification of proper operation of washing machines and dryers

  • Certification of proper operation of air conditioners

  • Disinfection and pest control by a certified operator before the opening of the hotel

  • Adjustment of the daily linen and towel changing

  • Removal of unnecessary objects such as brochures and information leaflets

  • Use of steamer to sanitise all fabric surfaces

  • Linens and towels are being washed in accordance to NPHO guidelines using the warmest permissible water setting and are being transferred in the rooms in sealed bags

Food & Beverage

  • Cleaning and disinfection plan in accordance to NPHO and HFA guidelines

  • Compliance with HACCP rules

  • Certification of proper operation of washing machines and dryers

  • Disinfection and pest control by a certified operator before the opening of the restaurant

  • Updated floor plans to promote physical distancing and avoid queuing

  • Installation of transparent shields

  • Rearrangement of tables and chair according to the current legislation

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